Booking Terms and Conditions

Sul Lago Private Lounge

Please ensure you read the following conditions carefully.

  • All bookings must pay in full at the time of booking.
  • Bookings are not refundable.
  • Lounge booking are based on a minimum of 40 adults. Price is charged per attending guest. Full payment is required at the time of booking.
  • Payments of absent guests are not deductible or refundable from the final balance; furthermore payments made by absent guests are not refundable or transferable to goods in lieu under any circumstances.
  • Last order is at 11:00 all guests are required to leave by 11:30.
  • The management reserve the right to refuse entry or eject from the premises any guests who do not comply with the dress / sobriety code.
  • Failure to comply with this will result in the loss of booking and associated deposit.

Mother's Day Booking Condition

Please ensure you read the following conditions carefully.

  • All bookings must pay a non-refundable deposit of 20.00 per person.
  • The deposits of absent guests are not deductible from the final balance; furthermore, payments made by absent guests are not refundable or transferable to goods in lieu under any circumstances.
  • Upon receipt of your deposit, your booking will be confirmed and receipt will be issued to you.
  • Tables reservations are for a maximum of 2 hours from the time of reservation. Please allow 30 minutes prior to the reservation time for pre-dinner drinks. After your meal feel free to use our bar area.
  • If you require a highchair or space for a car seat (Due to lack of space no prams are allowed) do specify this at the time of the booking.
  • Tables will be held for 10 minutes and then released or changed to the present number of guests. Late arrivals will be refused.
  • We cannot guarantee specific tables in the restaurant but requests are noted.
  • The management reserve the right to refuse entry or eject from the premises any guests who do not comply with the dress / sobriety code.
  • A 10% discretionary service charge is added to all guest bills. 100% of the Service Charge and tips received are passed onto our employees in accordance with the Allocation of Tips Act 2023.
  • Failure to comply with this will result in the loss of booking and associated deposit and full payments.

All other bookings

Please ensure you read the following conditions carefully.

  • All bookings of 6 or more must pay a non-refundable deposit of 10.00 per person.
  • A 10% discretionary service charge is added to all guest bills. 100% of the Service Charge and tips received are passed onto our employees in accordance with the Allocation of Tips Act 2023.
  • The deposits of absent guests are not deductible from the final balance; furthermore payments made by absent guests are not refundable or transferable to goods in lieu under any circumstances.
  • Upon receipt of your deposit, your booking will be confirmed and receipt will be issued to you.
  • Tables reservations are for a maximum of 1.45 minute from the time of reservation. Please allow 30 minutes prior to the reservation time for pre-dinner drinks. After your meal feel free to use our bar area.
  • Tables will be held for 10 minutes and then released or changed to the present number of guests. Late arrivals will be refused.
  • We cannot guarantee specific tables in the restaurant but requests are noted.
  • The management reserve the right to refuse entry or eject from the premises any guests who do not comply with the dress / sobriety code.
  • Failure to comply with this will result in the loss of booking and associated deposit and full payments. If you require a highchair or space for push chair do specify this at the time of the booking. Due to lack of space no prams are allowed.